图书信息：
书    名：饭店英语
作    者：游巧荣
出 版 社：华中师范大学出版社
出版日期：2006年8月

内容简介：
本书具有以下特点：
一、本书在体系安排上作了新的尝试，突出了教育的相对独立性、教育自身发展的规律性和阶段性，而不是撕裂教育自身发展的历史关联，去屈从教育外部的历史事件，同时又注意了教育发展的历史大背景。
二、本书对历代学制的论述比较周详、完备、系统。且在前人基础上有所斟酌损益，对历史经验的总结匠心独具。
三、对教育思潮的论述，突破了以孤立的个人为中心的旧轨，本书注重上下衔接，纵横沟通，着力于剖解流派，考究源流，既溯其所自来，又辨其所当类，更明其所由去，读之颇觉脉络清晰，条理井然，褒贬有据，发人深省。
四、对各别教育家，作者摒弃了“一时代、二生平、三世界观、四教育作用、五教育目的……”的八股格式，而是区别对待。重点人物略述其生平，次要人物则开门见山，直陈其教育主张，不强行拼凑每个人物的世界观，不斤斤于在政治上给古人“定性”、定位。对于教育家的教育思想或主张，不是将内容硬性塞进现代教育学的框架，给古人披上时装，而是从实际出发，据史料立论，突出个性，从历史人物的原著中提取醒目的标题，避免了众人一貌。
五、本书对教育史实和历史人物的评鉴贯彻了历史唯物主义原理，有阶级分析而不妄贴阶级标

目录：
Unit One　What Is a Hotel ?
　Text　What Is a Hotel?
　Dialogue 1　Enquiring about the Accommodations and Facilities
　Dialogue 2　Recommending Another Hotel
　Dialogue 3　Finding the Right Hotel　-
　Supplementary Reading　Classification of Hotels
　Exercises
Unit Two　The Front Office (I)
　Text　The Front Office
　Dialogue 1　Making a Reservation
　Dialogue 2　Registering a Guest
　Dialogue 3　Bringing the Guest to Her Room
　Supplementary Reading　The Bell Service
　Exercises
Unit Three　The Front Office (II)
　Text　The Business Center
　Dialogue 1　Checking out of the Hotel
　Dialogue 2　Cashing Cheeks for a Guest
　Dialogue 3　At the Business Center
　Supplementary Reading　The History of Money
　Exercises
Unit Four　The Housekeeping Department (I)
　Text　The Housekeeping Department
　Dialogue 1　Showing the Guest to His Room
　Dialogue 2　Cleaning the Guestroom
　Dialogue 3　Introducing the Baby-sitting
　Supplementary Reading　Different Kinds of Rooms in a Hotel
　Exercises
Unit Five　The Housekeeping Department (II)
　Text　The Laundry Service
　Dialogue 1　Getting Information about the Laundry Service
　Dialogue 2　Laundry Mix-up
　Dialogue 3　Settling a Laundry Problem
　Supplementary Reading　The Dry Cleaner's
　Exercises
Unit Six　The Food and Beverage Department
　Text　The Food and Beverage Department
　Dialogue 1　Calling in a Reservation
　Dialogue 2　Recommending Dishes
　Dialogue 3　Taking Orders
　Supplementary Reading　The Story of Chopsticks
　Exercises
Unit Seven　The Health and Recreation Center
　Text　The Health and Recreation Center
　Dialogue 1　At the Fitness Center
　Dialogue 2　At the Bowling Alley
　Dialogue 3　At the Recreation Center
　Supplementary Reading　Traditional Chinese Medicine
　Exercises
Unit Eight　The Engineering and Maintenance Department
　Text　The Engineering and Maintenance Department
　Dialogue 1　Dealing with the Maintenance of the Room
　Dialogue 2　Dealing with an Elevator Accident
……
Unit Nine The Security Department and Human Resources Department
Unit Ten Handling Complaints
Keys to Exercises
参考文献